COMPLAINT POLICY STATEMENT

We will Listen to you

We welcome dissatisfaction complaint from our customers 24/7. We are here to listen to you and make things better when we have let you down, not worse.

 

Offer an Apology

We will put ourselves in your shoes and apologise for our errors and the inconveniences cause.

 

Put things Right

We will attempt to put things right as we exercise our trust in you and treat your compliant with genuine interest and within the shortest time possible without having to wait indefinitely for our response.

We will Endeavour to apply our return policy which is to offer you an exchange for something of similar value.

 

We will add Something Extra

We will make you a raving fan again by giving you great customer services – offering you a gift certificate for your next purchase of our products. We will always ensure you have a return visit with satisfied smile on your face

 

YOU HAVE ANY COMPLAINT?

Please send your complaints to our email address: info@bread4life.ng

Or contact us by telephone on +234 9165 935393 or +234 8112 472224. and speak to the Manager.

We will hope to contact you within 48hrs to 72hrs if on cold cases or 24hrs if on an emergency.

You can also reach us between the working hours on our WhatsApp number: +234 9165 935393 or +234 8112 472224. You will receive our reply within the day your complaint is received and up to 48hrs.